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Genesystel assists you with all your office broadband, voice support for Business and phone system related queries, right from their installation to their functioning

Frequently Asked Questions Related to NBN Australia

A National Broadband Network (NBN) is an Australian National wholesale open access data network project funded by Federal Government. The company is known to provide home and business users with a fast and reliable internet connection. It has replaced the outdated infrastructure with the new and high-tech connection. There are common misconceptions and questions revolving around NBN infrastructure, technology and in general. Business NBN providers have come together to answer all your queries. Read till the end to know everything about your NBN connection.


Q1: When can I get the NBN?

A1: If NBN is available into your street, you will get a notification regarding it. However, if you haven’t yet received any notification then connect with Genesystel and we will give you an estimate on when it can roll out in your street and also help you with an alternative till then.


Q2: How much NBN cost me?

A2: There is no installation free of the NBN. You just need to pay a monthly fee as per your plan. The cost of the plan varies as per the speed you want and your NBN service provider.


Q3: How many technologies are being delivered by NBN Multi-Technology Mix?

A3: There are a total of seven technologies in NBN Multi-Technology Mix i.e. FTTC, FTTP, FTTN, FTTB, Fixed Wireless, HFC and Satellite. You can choose the best NBN for businesses in Australia. To know the best-suited plan and technology, please connect with us.


Q4: Are there any alternative to NBN connection?

A4: Yes, if you are not happy with your NBN connection, then you can choose Fibre 400 and Fibre 1000 as per your business requirement. Our Fibre plans are amazing and suit every user needs.


Q5: A slow ADSL speed means the slow FTTN NBN speed?

A5: The speed of your network depends on the nodes that your premises connect to for NBN. If they are closer than expected, then they will take less time to travel and you will receive fast speed. The more the distance, the slower it will be.


Q6: Is it necessary to get an NBN connection?

A6: Yes, if not now then sooner or later you have to. Once your neighborhood is NBN-ready, you will be asked to switch to NBN plan. You will be given 18 months to switch to NBN after your neighborhood is updated. Although, if you are unsatisfied with NBN service, then you have to option to move to a mobile broadband plan.


Q7: Do I need to change my phone number?

A7: In most case, you don’t need to change your phone number while switching to NBN. You should tell your service provider that you want to retain your current phone number, they will port your number to NBN.


Q8: For NBN, what needs to be installed?

A8: If your property is eligible for Fibre to the premises (FTTP) then a utility box and a connection box is needed to be installed.


Q9: What will happen to my medical alarm and monitoring service?

A9: No doubt, that NBN is far better than traditional ADSL, but those who are using services like medical alarm, emergency phone, and surveillance system need a phone line and most of these services are not compatible with NBN’s VoIP services. The only solution to this is to upgrade to a newer device.


Q10: Want to find out more about NBN?

A10: You can connect Genesystel and convey query to our experts. We offer the best hosted solutions in Australia and can provide you with the best telecom service you and your business needs. Whether it is about Data, Phone or Internet, we have a solution that you are looking for.

Why It’s Time to Switch to NBN from ISDN?

Integrated Services Digital Network (ISDN) is a telephone system network. It provides end-to-end digital transmission of voice, data and signaling. ISDN cease sale came into effect from 30th June 2018 and will be completely gone from Australian Public Network by 2022. There are two main reasons for this:

· NBN has brought changes in technology.

· ISDN supporting technologies and platforms are coming to the end of their lifetime.

· Telstra is the primary ISDN service provider and before 2022, these platforms will be ceased being supported by the relevant vendor.

Customers will be notified about the disconnection, but they might not get enough time to switch to the alternative service at that time. This avoids switching-off of ISDN/PSTN service in active NBN areas, it is better to make a transition to VoIP. NBN is currently the fastest broadband service provider in Australia, allowing the transition to VoIP (Voice over Internet Protocol) services for Australian Enterprises. VoIP converts the audio signal into digital data to travel on the internet. VoIP makes it easy for you to call any landline or mobile with the help of internet. Overall, it is the best alternative you can choose.

Why Switch to NBN for Businesses in Australia?

If we look at the current state of Australian infrastructure, then it has a copper-based network. NBN uses fibre-optic cables with existing copper and fixed wireless and satellite technologies which will enhance the speed, connectivity and capacity of business phones and internet. Hence, it will improve your work efficiency, productivity and connectivity. Not only the business users are switching to NBN, but home users are also opting for it. To switch to NBN, you will either need a VoIP PBX system or a SIP Trunk. There are business NBN providers in Australia who can help you out with both.

Let us understand the PBX/PABX system and SIP Trunk in detail so that it becomes easy for you to make a choice between them.


PBX stands for Private Branch Exchange. It is a telephone system used within an organization to communication within the company or with the outside world using different communication channel such as VoIP. These are the business phone system that offers key voice features that every company required to run its daily operations. Some of its features are extension dialing, music on hold, call conferencing, customer waiting queue and others. It is hosted on the cloud and can save you a lot of money. Moreover, it offers security, accessibility along with more phones as compared to PSTN.

PABX stands for Private Automatic Branch Exchange. It is an automated version of PBX, but in present both these terms are used for the same service. PBX/PABX can be used by small businesses with fewer employees.

SIP Trunk

Session Initiation Protocol, popularly known as SIP is an application layer protocol used to achieve Voice over IP (VoIP) call between an on-premise phone system and public switched telephone network (PSTN). It is a technology that creates, modifies and terminates sessions with one or more parties. SIP provider can connect one or more channels to your PBX so that you can make local, long distance and international call through internet.

Advantage of Switching to VoIP system

· Easy to setup the new technology

· Enhance productivity

· Hassle-free upgrade

· No need for a large amount of data

· Can be integrated with CRM software

How Can You Proceed with NBN Switching?
New equipment is needed to be installed inside and outside your premises to start with NBN service. Most business NBN providers give this free of cost. Although, if you want wiring beyond the NBN (for pay TV and Cable internet service) then you might have to pay extra charges. If you want to switch to NBN, you can connect with GenesysTel. We have customized plans for you, which can benefit you in various ways.

7 Reasons You Should Switch to Hosted PBX

Cloud technology has completely revolutionized the way businesses used to operate. One of the latest examples of cloud technology is Hosted PBX. Hosted PBX provided advanced telephone system to small and large businesses, without investing much.

Hosted PBX is a Private Branch Exchange phone system that allows the company to work from remote locations. Hosted PBX is more than just a phone system and can be beneficial for businesses in many ways. It provides flexibility at the workplace without compromising the quality of work and efficiency of communication. Moreover, it has allowed businesses to forgo the traditional phone system, which was expensive as well as inflexible. In addition to being inexpensive and flexible, it let businesses with the ability to manage the phone system with a user-friendly phone system.

Organizations can take advantage of Hosted PBX in multiple ways, some of which are mentioned below:

Huge Saving: One of the major reason why companies are switching to Hosted PBX is save a lot of money. Minimum hardware requirement and maintenance leads to cost saving. Traditional PBX or on-premise phone systems were really expensive. Additionally, there are no installation charges, it takes just a few minutes to set it up.

Quick Implementation: You do not have to bog down in service upgrades or repairs as all the issues related to your PBX Australia system is handled by your service provider. They take care of updates, maintenance and security concerns for you. Means you just need to enjoy all the features of PBX without worrying about other things.

Provides Mobility: The main advantage of having Hosted solution in Australia is that you are not bound to your office or state, you can access your data and phone calls from anywhere with the help of the internet. Remote workers can use this cloud service through their mobile, computer, iPad or other devices.

Numerous Features: As mentioned before, hosted PBX is more than just a phone system. You not only make and receive calls through it anywhere and anytime, but it also lets you enjoy features like auto-dialer, automatic attendant, call back, call forwarding, call monitoring, music on hold, PBX custom greeting, Do Not Disturb (DND), IP telephony, conference call, three-way calling, voice broadcasting and much more. It is almost impossible to mention all the features here. If you want to get your Hosted system in Australia, then contact your service provider today to learn more about its features.

Offers Scalability: It provides easy scalability to the business. Now you do not have to think about adding new lines, removing users, changing account information as all that can be done through the web interface. Moreover, there is no need for additional equipment and maintenance cost.

Advanced Technology: Technology is changing with the time and so does the business trends. If you do not want to lag behind in this race, then you need to adopt new technology. With Hosted PBX, you are not stuck with your old phone system and server. You do not have to manage big hardware. You are moving to the Cloud and here sky is the limit. When you offer new and advanced features to your employees and customer, they feel more comfortable.

Disaster Recovery: Any business can be a victim of theft, natural disaster, fire and property damage, which can lead to data loss and cause disruption among your employees as well as customers. You need to be prepared for such disasters and Hosted PBX is the solution. It let you recover your data and at least pick the calls of your customers and take notes of their requirements. There is no hardware and cables to worry about.

Hosted PBX meets current business requirements and make communication continuous and easy. This is the reason many businesses are abandoning their old phone system and moving to Hosted PBX. What are you waiting for, it is time to stay ahead with new technology.

Change Your Security Systems over the nbn™ 


nbn™ network is the backbone of internet services in the continent – using a range of broadband technologies that include new fibre-optic cable, existing copper lines, fixed wireless and satellite to deliver access to fast and reliable internet to all businesses and even homes. Depending on your choice, you can choose business broadband packages in Australia – mainly to ensure better internet connectivity and streamline the business process. Moving from old communications infra to the new nbn™ will have an impact on your communication technology.  


Here, you will come to know about the importance of business internet deals. The nbn™ is the most vital process of replacing the existing copper network – mainly one that is no longer available after installation of nbn™ in your area. However, people often come with the dilemma that it will interrupt their phone line and internet services too. People hardly pay attention to security services that rely on landline phone connection. Companies that are dependent on landline phone systems, often forget about the security system.  


If you are facing such problems, you need not worry about it or you are not about simply lose your security. It is the time to look for transition to nbn™ powered security system that will be hassle-free. It is possible because majority of phone and internet service providers that are offering you the best business internet deals or dealing in PABX Australia are spending a good amount of money to remove their dependence on phone lines. If you are one of them looking for the same, it is better to first of all contact the security provider that has been offering you business broadband packages in Australia. It is important to ensure there won’t be any unexpected downtime to your security services. By doing so, you can ensure that your security devices will continue to function as expected on the nbn™.  


You need to focus on some of the important points with installation of nbn™. As soon as the system is connected to nbn™, a power backup is important because power outage can take down a security system. However, some top phone service providers offer you something more than what you have expected. They make the wireless solutions available all the time through default settings. They offer chip (4G or less) to install in equipment to work continuously.  


A new nbn™ system is helpful in check in with server on regular basis that is an added advantage. Here, what is more important than anything else is to find the right company that has been offering you such precise solutions and business broadband packages in Australia. Looking for PABX Australia will surely help you in reducing your cost on such internet services or communication tools and provide you complete peace of mind.  

There are a number of renowned companies offering you business internet deals and bringing to you precise solutions for PABX in Australia. You have to choose the best one and make a contact.  



Website: genesystel.com.au 

Which High Speed Broadband Is Better for Business? 

When it comes to choose high speed broadband (at enterprise and business level), FTTP or Fibre to the Premises creates a distinctive position – provided by reliable business grade internet provider in Australia or any respective nation as per users’ requirement. However, options are not just limited to the FTTP, because a different type of high-speed broadband is also available – called as Fibre to the Node or FTTN. It is an important part of the National nbn rollout. In buildings or to some enterprises, where FTTP is not available or where it will take time to be installed, VDSL2 is the option to deliver. Before making the final decision of choosing which one is best, it is better to know something about them that will help you in making selection easy for you. Choosing Hosted systems in Australia is the best option to speed up the working process and to make communication level better.  


Knowing about the different between fibre and copper is equally important. According to the Business nbn providers or business grade internet providers in Australia, fiber is comparatively better because it is capable to transmit more information; while it can carry signals further than copper. FTTP uses fibre – all the way from building to point of interconnect – the connection points, allows ISP providers to connect with the nbn.  

On the other side, FTTN uses copper based phone line to a node in your suburb – from 10 m to 1 km or sometimes a bit more – and from the node back to the point of interconnect.  


Difference in Performance 

Light is the basic source to transmit and receive data in fibre; while FTTN uses electricity. The way of using nbn is using to deliver fibre to Node – that is called VDSL2 that can speed vary over distance and can differ that depends on the quality of the copper cable. Put simply, fibre to the premises is the best option to ensure better performance, reliability and speed. According to business nbn provider, FTTP ensures speed of 100/40Mbit and better response – mainly because of latency. It cannot be interrupted by radio interference or environmental factors; while equipment is future proof and easy to upgrade.  


FTTN is faster to roll out to existing building due to using existing phone line infra; while there is no need of extensive commercial works to deliver the services. Speed is lower in comparison to FTTP; while every connection comes with different speed. Existing phone line infra can be interrupted by interference or environmental factors.  


When it comes to choose something for business or enterprise, choosing FTTP is better, except your building is in an established area. FTTP takes much longer time to install. FTTN is faster to roll out and business can take advantage instantly, but may impact your business that may persuade you to look for an alternative.  


Looking for hosted system in Australia is also a better decision to make. You will find top business grade internet provider in Australia offering you such precise solutions and services.  


Website: genesystel.com.au 




Why Should Your Business Use Cloud-Based Backup Systems Over Anything Else? 


If you are running a business, this might be a question you must answer for yourself- Does your business use a cloud-based system for reliable and secure data and information backup? With the rise of cyber-attacks, faulty servers and hardware, having a cloud-based backup system and quality services is a necessity for keeping your business secure and operational in all situations.  


The WannaCry ransomware attack in May 2017 was a worldwide cyberattack by the WannaCry ransomware cryptoworm, which targeted computers running the Microsoft Windows operating system by encrypting data and demanding ransom payments in the Bitcoin cryptocurrency. It attacked thousands of businesses in over 150 countries. The attack served as wake-up call for businesses stating that preserving business continuity and protecting data needed much more than just local device backups. Using hard drive disks that are not backed up to the cloud for your business is a risk to business continuity. 


Using a cloud-based or Hosted system in Australia for your business gives you edge over the others in as many ways possible. Saving you the time for managing a system that resides in your office premises, a cloud-based system gives you the benefit of getting your system managed at the backend keeping you away from the trouble of the managing the entire system. A Hosted PABX is a cost-effective, highly complex cloud-based business communication tool that can be used by any business saving you a huge amount of time, money and efforts. The physical connectivity tools in such a system reside in redundant and secure data centers. This helps businesses an easy relocation of their office if required.  Being situated in a location apart from your office, a cloud-based system comes with the benefit of a simple web interface, thereby enabling the employees of your office to easily manage the features from their own computers.  


Using a Cloud-based system for your business holds the capability of withstanding the pressures of your business grade internet provider in australia requirement and losing the data through any natural disasters, equipment failures, accidental deletion or cyber-attacks. When your business is free of any risks on the internet connectivity, you can rest assured that your data will be safe and secure, while it is being automatically maintained in the cloud. As your business expands, the amount of data you use increases, which needs extra storage that can be easily be obtained from a cloud-based system. 


Where to find the best Cloud-based system for your business? 


Genesystel, one of the most reliable Hosted PBX providers in Australia offers its Complete Solution packages inclusive of the services of Hosted PABX, phone systems, data connection, and business phone and broadband in Australia. The Hosted PABX by Genesystel takes away the massive upfront investment required in getting a new PABX, bundled into 36 or 60-month telecom services packages that include phone system and voice and data services. Here is why you should switch to Genesystel for all your telecom needs- 


  • Genesystel is a one-stop shop offering you telecom services from phone systems to data connectivity and Hosted PABX. 
  • With Genesystel, you pay a flat monthly subscription fee for the services, whilst saving almost 35% on your monthly telecom spend. 
  • Partnered with Avaya and TPG/AAPT, Genesytel offers the options of both technology and the resilience required for building a robust telecom platform. 
  • Genesystel provides you with dedicated account management as a single point contact for all the services including sales, support, faults, and customer service. 
  • Wait no more and switch to Genesystel to end your search to the most suitable Hosted PBX providers in Australia for your small business. 


Website: genesystel.com.au 

Tips to Make a Wiser Choice on Which Internet Service Provider to Choose for Your Business 



Running a small or medium business, you must know the importance of a reliable internet connection. However, when it comes to choosing the right internet service provider for your business, it can be difficult to trust one out of the many options available and make a choice between the best business broadband deals in Australia. The right internet connection ensures that employees can stay in touch with your customers, stakeholders, and suppliers. While the speed of the internet is crucial for a business, it is also important that your ISP provides enough flexibility and scalability to support the growth of your business. 

The checklist given below will help you make a choice on which internet service provider will be the best fit for your requirements.  

  • Internet speed- Slow internet speed is not only frustrating but also affect the work productivity of the employees. If your business has multiple locations, high data usage and deals with sensitive customer information and data, it is of utmost importance that your internet speed has enough bandwidth. 


  • Ensure faster upload and download speeds- While many internet service providers promote fast download speeds, if their upload speed is slow, it will affect productivity. The employees in your workplace would need to share files across multiple business locations, and uploading data to the cloud, fast upload speeds are essential to every business. 


  • Technical support offered- Your small to medium enterprise depends on a reliable and consistent internet connection, without which your business would suffer negative consequences. Whilst choosing an internet service provider for your business, it is important that you gain complete information about their service level agreement. You must ensure that your agreement includes guidelines for security and ‘uptime’, the guaranteed time to resolve any issues that may occur, dedicated local 24*7 support and a good background review from its customers. 


  • Flexibility and scalability- It is important that your chosen internet service provider offers flexibility in order to support the growth of your business. business grade internet provider in australia should not just be limited to the locations where your employees sit and work. With employees working remotely or from home, it is important that your ISP offers accessible solutions such as the service of hosted pbx providers in australia systems that offer flexibility, scalability, and redundancy. 


  • Bundled services- While you are already switching your internet service provider, it is advised that you ensure that you are offered solutions to all the telecom needs of your business. With the increase in cyber threats and attacks, it is important that your internet service provider offers defensive procedures to keep away your business from cyber threats and attacks. From unified communication solution to Cybersecurity, and video and web conferencing, bundling up the costs of your business 

To safeguard your business, you must keep a check on the services that you are offered. Genesystel, the provider of best business broadband deals in Australia offers you all this and much more. If your business still does not have its information saved in the cloud, it is now time that you move to a better version of internet connection. While the cloud or a Hosted PBX system is often used to store data off-site, it can also be used for synchronizing the file access between multiple users and locations. Complete, bundled solutions from Genesystel offers an easy and efficient move to your on-premise server to a secure, reliable and virtual server environment. 

Website: genesystel.com.au 

Are your Business Telecom Services Costing You Too Much? 

When it comes to the cutting costs in a business, there are a number of avenues to focus on ranging from infrastructure costs, electricity bills, freight costs, transportations, accommodation, and many more. Communication services involved in a business are as expensive as they are necessary. However, you may look up for ways to manage your telecom investments and expenses whilst looking up for means to cut your extra costs.  

Given below are a few ways as to how Genesystel, one of the most reliable and economical Hosted PBX providers in Australia may help in the cost-cutting of the telecom expenditure of your business, whilst providing you the best business broadband deals in Australia- 


  • Connect with a suitable Broadband and ISP for your location- 

Being engaged with an ISP for services that do not entirely meet with your needs may prove to be a very expensive mistake for your business. To keep yourself away from the burden, you must ensure that your business is service qualified for the right broadband and an ISP in your area. You should look for a broadband exchange provider that provides you with optimum services at cost-effective pricing. 


  • Consolidate your Billing 

Consolidating multiple bills of your business into one will reduce the total number of bills that your business needs to process each month. This ultimately helps you reduce your administration costs and gives you a better picture of the telecommunications inventory that you are currently using and how much do you spend on your telecom needs monthly. 


  • Keep away from long-distance calling plans and bundles- 

The advancements in Voice over Internet (VoIP) services not only give you lower calling rates and quality business phone systems in Australia but also helps you eliminate the costs related to long-distance bundles and opt for a ‘pay-as-you-go’ plan structure instead. 


  • Eliminate all the unrequired services 

For their benefit, telecom service providers offer you services that are handy but not always required to operate a business. You are hence, advised to scrutinize your services and get rid of the ones that are rarely useful to you. Certain value-added services such as last call return and call waiting are better suited for residential users. Availing the services that are not of much use to your business is an unnecessary expense and must be eliminated 


  • Bundle your services 

Paying individually for the phone features that you are using is another unnecessary expense for your business. You must contact your telecom service provider and know if he can offer you bundled plans. For instance, if you are looking for the services of voice and data along with business phone systems in Australia, you must look for a telecom service provider that serves as a one-stop shop, giving you complete solution packages for all the telecom needs of your business. 


Genesystel, one of the most renowned Hosted PBX providers in Australia meets all the telecom services requirements of your business. Genesystel offers the best business broadband deals in Australia, with its Complete Solution packages starting at just $1299. Complete Solution by Genesystel has three varied packages, offering a diverse number of handsets from 10, 15, 20 and so forth, a choice of midband ethernet, Fibre 400 or Fibre 1000. The SIP channels offered, the Enterprise-Grade Data Network, Hosted Avaya IP Office, the number of handsets with a once-off installation fee vary on the basis of the plan that you choose. In comparison with the other players, Genesystel offers the benefits of Cost Predictability, full Redundancy, Resilience, and Reliability. 


Website: genesystel.com.au 


Switching your Internet Service Provider? Read This to Choose the Right One for your Business. 


Hosted PBX and Business VoIP is the replacement technology for business phone lines and Hosted PBX phone systems. However, the technology was limited for only some time but was often limited by the quality of broadband connections available for small to medium enterprises. 


Over the past few years, the Australian broadband infrastructure has undergone a major transition. Business grade NBN in Australia has been rolled out to over 3 million premises and is currently rolling out at a rate of around 20,000 premises per month. Moreover, major carriers and Internet service providers have also greatly improved their broadband infrastructure and business grade internet. With the increasing demand for high technology internet services and best business broadband deals in Australia, the broadband quality is no longer an obstacle in upgrading to a hosted PBX system and business VoIP. However, while choosing the right internet connection for your business, there are a few points to be kept into consideration. 


  • Broadband capacity and latency- To make continuous phone calls without any interference, Hosted PBX must have strong upload and download speeds. This implies that to ensure successful uploading and downloading for your business, your broadband connection must have bandwidth available at any given point in time. The amount of time that the data takes to transverse the broadband network, is referred to as Latency. It is important that the latency of your broadband connection remains low in order to ensure that there is no interference when making phone calls. 


  • Local Network- If in case you are planning to share your broadband connection with other internet users, then you must ensure that with Business grade NBN in Australia, your local network should be capable of prioritizing telephone traffic. This may be done by choosing a suitable router for your business. 


  • Types of Broadband Service- 
  • Business ADSL2+ - The upload and download speed of a business ADSL connection depends on the distance of the premises from the exchange. A business should expect a minimum download speed of 10Mbps and an upload speed of 0.6Mbps. If used only for the Hosted PBX system, the connection should carry six (6) continuous phone calls at a given point in time. 


  • Mid Band Ethernet and Fixed Wireless Broadband- When the business fibre is not available, mid band Ethernet and fixed wireless broadband are ideal for carrying the Virtual PBX and general internet usage on the same connection. Bandwidth can be allocated according to the business requirement. However, once installed, no variations can be made to the upload and download speeds, making Fixed Wireless a very stable internet connection. 

Symmetrical speed means that both the upload and download speeds remain the same, making this type of broadband connection more suitable for Virtual PBX and business VoIP requirements. Sufficient bandwidth can be separated to allow for the required number of PBX extensions and voice traffic with assistance from hosted PBX providers in Australia. As a general figure, these types of broadband connections can easily accommodate up to thirty (30) outside telephone lines. 


  • Fibre Broadband- A Fibre broadband is considered the ideal broadband connection for a hosted PBX system. A Fibre broadband is not limited by any copper wiring and offers extreme bandwidth with ultra-low latency. A business grade fibre connection has symmetrical upload and download speeds, with the bandwidth being limited only by the financial budget. It is advised that the business that has around twenty (20) plus employees at the same location should choose fibre broadband over any other connection, especially in cases where internet is used for both voice and data traffic. 

With the use of Hosted PBX phone systems and business VoIP, it has become possible for small to medium enterprises to gain access to the fast and reliable internet connection at highly economical and affordable prices as a combination of best business broadband deals in Australia. Businesses are no longer limited by their access to suitable broadband infrastructure. Moreover, the transition process is quite simple and in most cases, requires only a few upgrades. While looking up for hosted PBX providers in Australia, you may get in touch with Genesystel in order to gain the service of a Hosted PBX internet connection. 


Website: genesystel.com.au 

National Broadband Network and its Services 


The rollout of the National Broadband Network implies the rebuilding of the Telstra copper network from the scratch. It is now time that even your business switches to the NBN connection. With over 80,000 Australians already availing the service of NBN, and an estimated 2.5 million more users being connected to the NBN this year, it is time you realize the benefits that NBN has for you and switch over to it soon. 


The NBN technology has benefitted the businesses by offering- 


  • Faster internet speed 
  • Improved stability 
  • Easier access to online collaboration services such as phone and web conferencing 
  • Improved speed of cloud-based applications 

After adopting the NBN technology, most of the Australian businesses have started to see positive productivity changes. The increased internet speed offered by the NBN has encouraged more businesses to offer remote working options for their staff. With the advent of time, the number of businesses using video and web conferencing has also increased. Along with the growing businesses and their demand for better internet connectivity, the demand for Hosted PBX providers in Australia is also increasing. 


National Broadband Network (NBN) offers a wide range of services that offer fibre internet. Australian businesses currently have access to two types of fibre services- the National Broadband Network and business grade fibre services.


Both these services have a major difference in their specific speeds for both upload and download, as well as the availability of service. There are broadly three types of NBN services that you can avail from Business Fibre Internet providers in Australia- 


  • NBN FTTP or fibre to the premises- An NBN fibre to the premises connection (FTTP) is a fibre service that uses the existing copper network in the final part of the NBN connection. The fibre service leads to a micro-exchange located at the end of the street. From this point, the NBN service runs up to your premises through a copper pair. This service offers the speed of fibre up to the node but still relies on the existing copper network to deliver the last part of the service. Since the data travels through fibre throughout the way, businesses face fewer issues with the speed and reliability of the service. 
  • NBN Fixed wireless- In businesses where the fibre network is not available, the NBN fixed wireless is available as an alternative that offers fast speeds wirelessly. However, fixed wireless is not related to WiFi or mobile connectivity. NBN Fixed wireless uses the type of technology where the wireless connection transmits data using radio signals instead of cables. 
  • Business grade fibre services- Apart from the NBN offerings, available business grade fibre services work in the same fashion as an NBN Fibre to the Premise service but are offered with guaranteed upload and download speeds. The services of Business Grade NBN in Australia are symmetrical to help support business functions and can offer speeds of up to 1000 Mbps for both uploading and downloading.  

In addition to this, these fibre connections have multiple other advantages that include the ability to split the service’s bandwidth across multiple applications and various uses including VoIP, SIP and web browsing, whilst enabling you to manage the use of data in your business in a better way. 


Need assistance with Business Grade NBN in Australia? Get in touch with Genesystel one of the most renowned Business Fibre Internet providers in Australia and Hosted PBX providers in Australia to get solutions to all your business needs. 


Website: genesystel.com.au 



Why Should You Use a Fibre Connection for your Business? 

With the introduction to NBN for businesses in Australia, Fibre internet is fast becoming the most common type of internet connection in both homes and businesses across the globe. With internet speeds that any other type of connection fails to match, it is easy to understand why businesses today prefer having a fibre connection than any other type of connection available. However, fast speed is not the only advantage of being connected to a fibre optic network. Given below are a few good reasons that will create the need for a shift from your current internet connection type to fibre optic cable- 


  • Increased Bandwidth- Internet bandwidth is as important as the speed of the internet. Majority of businesses have a high need for data transmission, especially for data transmission, specifically for user-related activities such as web conferencing, file sharing, streaming HD videos and cloud applications. With a fibre internet connection, the availability of the bandwidth is significantly higher in comparison with other internet connections. This does not let the speed decrease even when high demands have been put on the network. In case you have unlimited internet and your connection is still not fast enough, you may get in touch with Genesystel for the best business fibre packages in Australia. 


  • Cloud Access- The Cloud has become one of the most important tools used by businesses for hosting, apps and more. By the year 2020, 83% of the enterprise workloads will be using the Cloud, as predicted by Forbes. The speed and bandwidth offered by various business fibre packages in Australia lead to fewer delays and faster access to applications and data stored within the cloud. 


  • Connection Reliability- There are significant reliability benefits that a fibre connection provides over the copper internet connectivity. As products, fibre is a lot stronger than copper. A fibre cable is not susceptible to harsh weather conditions and resistant to electrical and human interference. It is of utmost importance to businesses that they understand the importance of a reliable internet connection. Unreliable internet connections can even incur unnecessary costs to businesses. Additionally, unplanned downtime can bring productivity and communications to a halt. 


  • Stronger signal strength- With the traditional internet connections such as DSL or Ethernet, the internet signal weakens as the user moves further from the switch. On the other hand, the signal strength of fibre internet connection does not weaken as quickly even when being used a distance. Businesses with extensive office space can hugely benefit from better signal strength as in such cases, the team members do not have to deal with the issues of internet dropping out or delayed speeds, irrespective of their location. 


With the increasing demand for fibre internet connections, many internet service providers offer best business broadband deals Australia. If you are looking forward to making a switch to business fibre broadband, Genesystel is the one-stop shop for you. Genesystel offers best business broadband deals Australia and the service of NBN for businesses in Australia for small to medium enterprises. Genesystel’s Complete Solution packages offer complete packages to all businesses that are looking forward to fulfilling all their telecom needs. 


Website: genesystel.com.au 

Hosted PBX or On-Premise Phone Systems- Which Works Better for your Business? 

Have you been frustrated with your telecom services lately? Or is it your telecom service provider that you think should be blamed? 


Well, you might also want to have a close look at the service that you have chosen. Especially when it comes to the choice of phone systems, you have a lot of options to decide from. However, there will only be one of those that would fit all your business needs. Before deciding which phone system would fulfill your business needs in a better way, you must keep a check on the following major aspects- 


  • Where would you want to install your phone system?
  • How would you want to want to manage your phone system?
  • How do you plan to handleend-user issues? 
  • What services are available at your location?
  • Do you have a reliable infrastructure that could support your entire organization?

Basis the answers to these questions, it would be easier for you to decide which one out of Hosted PABX or On-premise phone systems is beneficial for your business. 


What is Hosted PBX? 

In a Hosted PBX system, also referred to as a hosted VoIP or Internet phone system, the  best business broadband deals australia is responsible for housing the PBX as well as handling the technology required. The desk sets are plugged into a router and the calls, signaling, and other features are handled through an IP-PBX server at the provider’s location.  


What is an On-premise PBX? 

An On-premise PBX is similar to a traditional phone system that resides in a location, such as a computer equipment room or a phone closet. The signaling in an On-premise PBX is done with an IP phone to the IP-PBX server using a LAN. With the use of SIP trunking, calls can go through a traditional phone company as well as a Voice over Internet Protocol (VoIP). Gateway cards are used in connecting the system to the traditional phone company provider. The provider can be the one that already provides the service, though a SIP trunk can be configured for use with an Internet service telephone provider (ISTP). 


The Difference 

  • Purchasing an On-premise IP-PBX phone system involves buying hardware, which is inclusive of a server with the proper number of interface cards (if required) to be able to connect the telephone company with the IP phones. On the other hand, Hosted IP-PBX only involves the purchase of IP phones, even though the router and the network switch may be needed to ensure that there is one specifically dedicated to VoIP. It is advised that you look for best broadband for office in Australiabefore landing upon a decision. 


  • In a Hosted PBX system, the network qualification is performed by the customer; all the upgrades are made at the customer expense. On contrary, in an On-premise IP-PBX system, the IP-PBX provider will have to qualify the networkand install and program the IP-PBX.  


  • Hosted PBX phone system does not involve any maintenance costs of the IP-PBX, whereas On-premise phone systems have potentially higher maintenance costs. 


  • Considering the expansion of yourbusiness grade internet provider in australia, an On-premise phone system would imply the purchase of more IP phones, unless any special licensing is required. On the other hand, with a Hosted PBX system, additional phone systems are purchased and added to the service plan requiring additional programming time by the customer. 


Some of the parameters speak to the nature of your business, while the others come down to personal preference. However, it is evident that the shift to a hosted PBX provider in Australia is beneficial regardless of which system is ultimately chosen. Many factors such as the size of your team, the number of networked locations, your comfort levels with the technical matters, etc. hold a definite say while you pick one for your business. Genesystel’s Complete Solution packages offer unlimited calls, 2MB dedicated Enterprise Grade Voice Network, unlimited data, 4G Back Up for redundancy, hardware and software maintenance and dedicated account management available on a Contract term of 36 or 48 months. Genesystel serves as a one-stop shop for all the telecom related requirements of your business.  


Website: genesystel.com.au 



All That You Must Know About NBN 


Once National Broadband Network (NBN) rolls out completely, ISDN will be shut down as a result of its supporting technology and software coming closer to the end of its life due to which it will entirely be disconnected. The NBN infrastructure roll-out is due to be completed by the year 2020. Once the NBN gets rolled out completely, the businesses in Australia will have no choice than to migrate their networks.  


The National Broadband Network consists of a mix of seven technologies offered by Business fibre internet providers in Australia including fibre-to-the-premise, fibre-to-the-building, fibre-to-the-node, wireless fibre, and high-speed satellite services. These methods of delivery will give the Australians access to a fast speed data service. Despite the existence of a number of hosted PBX providers in Australia, there are many that do not have products with Complete Solution services like Genesystel.



Telecommunication companies discuss business grade NBN in Australia 

As per January 2018, around 35,00,000 business premises were connected to services on the NBN broadband access network. The number is continuously growing with 20,000 businesses a month migrating to the NBN with a phone or internet service provider. To meet the growing demand of the businesses, NBN is ramping its investments in the migration of business end users. The enterprise engagement teams and technicians are being developed who will work closely with the service providers to help facilitate smooth migration. 


Fast and reliable broadband has become a necessity more than a luxury. It works as an essential ingredient for the success of modern businesses of all sizes. Services offered by Business fibre internet providers in Australia like Genesystel help in facilitating growth and offering opportunities for small to medium business enterprises. This further leads to making your business more efficient and improving your customer engagement. It is of utmost importance for even the smallest businesses to have reliable communication solutions with its customers.  


The availability of National Broadband Network depends on the location of your business and the infrastructure that is being built in your area. Even though there are seven NBN connection types offered, you may have to choose one that suits the best for your business. The actual speed that you get at your home depends upon the NBN plan that you choose and the provider that you subscribe with. For the detailed packages that you may use for your business, you may get in touch with Genesystel, one of the most renowned hosted PBX providers in Australia. Genesystel offers business grade NBN in Australia along with its Complete Solution packages starting at just $1299. Depending on where your business is located, you may be able to access several high-speed Fibre broadband alternatives that can be more suitable as compared to the NBN. It might be confusing for you to decide which option to take- so let Genesystel study the requirements of your business and tailor a plan for that would be a perfect fit for your business. Genesystel provides the bundled Complete Solution package to its customers that include Hosted PABX along with affordable landline solutions and internet services. This is not only changing the way businesses communicate but also the pricing model, with the availability of superior technology at highly effective prices. 


Website: genesystel.com.au 




Fibre Optic V/S Broadband Internet Services  


Running a small business asks for comparatively more responsibilities than others. Hence, it is of vital importance that you don’t compromise on the quality of your internet services and stay connected with your customers throughout. Whether you use a nearby cable, a fibre optic internet service, or a local broadband ISP- fast and reliable internet connectivity is no longer a luxury but a necessity. These expectations from internet providers are increasing exponentially in the workplace. Quality telecom and internet services indicate productive employees and satisfied customers; resulting in the growth of the business. 


There is no doubt that the internet plays an important role in your business. This, when combined with the availability of multiple service providers makes it a difficult choice. Most businesses find it difficult to choose between fibre optic internet providers and broadband service providers. There are multiple ways that help you decide which one would fit better in your business. Read Genesystel’s list of major factors that must be considered while making the choice between Fibre optic and broadband internet services-  


  • Improved internet service reliability- For most businesses, reliability is the most important factor while deciding what type of internet service to choose. Although internet broadband is often considered a reliable source, in comparison with fibre it is most likely to face interruptions from a host of environmental and location factors. Fibre optic is a dedicated, passive system which implies that it is far less likely to be affected by the service interruptions. Using fibre optic solutions will keep you away from any interruptions in connectivity.  


  • Bandwidth consideration- Your internet bandwidth can have a huge impact on your business operations. Basic business operations such as web conferences, video streaming, online presentations, file sharing, cloud applications, etc. can be tough when upload and download speeds are hampered due to high demands on bandwidth. Internet broadband such as DSL or cable internet connection is typically shared across different customers because of which bandwidth can be compromised during heavy usage. Business fibre internet providers in Australia, on the other hand, operate as dedicated service providers and certainly, deliver an internet service with upload and download speeds that are quick and reliable at the same time.  


  • Security Factors- In the continuously progressing cyber age, security of data and information is one of the major concerns for businesses. The higher frequency of breaches subsequently gets mistaken for normalcy. To combat this, small to medium companies today search forbusiness grade nbn in australia that offer ways to fortify their networks and data, from client records to vulnerable intellectual properties. Out of fibre optic and broadband internet services, it is evident that a network using broadband is more vulnerable to malicious attacks. To avoid this, businesses are looking forward to increasing the speed and reliability and other internet services, as well as fortify the data that is stored online. 


With more than 15 years of experience in the telecommunication industry, Genesystel is one of the renowned business fibre internet providers in Australia offering the best business broadband deals in Australia to its customers. Genesystel is one of the most reliable and affordable hosted PBX providers in Australia, providing the service of Hosted PBX that ensures better connectivity for your business. Hosted PBX is a cloud-based connectivity system that helps you increase your productivity, access scalable solutions and provide geographical freedom to your business. 


Website: genesystel.com.au 


Is your Internet Speed worth the Amount you are Paying For?


With the wide range of available Internet Service Providers (ISPs) offering best business broadband deals Australia and a world of bundles, packages, and contracts, it becomes difficult to figure out what kind of internet speed do you need. Once you find out the type of service that you need, it is important to find out if the amount being charged by your telecom service provider is worth the services being offered or not.  


There could be multiple reasons that your current internet speed is not matching up with the current needs of your business. If there too many users on one connection, the network will get congested thereby hampering the speed of your internet connection. The less bandwidth being split between all the users, the more bandwidth that each individual user will have, thereby leading to faster internet for all the users. 


Poor internet speeds can have a lasting impact on your business. To avoid the consequences of this, you must first understand the main factors that affect the speed of your internet. The type of internet connection that you are using for your business is an important factor affecting the speed of your business. If you are using the traditional copper phone line for your business, your internet speed is bound to suffer. You should instead switch to Fibre optic cable and wireless signals for a better connectivity. You may contact Genesystel, one of the renowned business fibre internet providers in Australia for the Fibre optic cable and wireless services. 


Understanding how much internet is required for your business, basis the number of employees, workflow, etc. is another important factor to be considered while deciding the type and quantity of services for your business. Internet service providers, such as Genesystel offer the best business broadband deals Australia. Bandwidth basically signifies the internet speed. More the bandwidth more will be the speed. However, if too many users are trying to connect, the internet will slow down. Fibre connections, however, offer better internet speed with more users as compared to a traditional copper cable. The connection from Genesystel, business fibre internet providers in Australia is personalized according to your needs, and in such a way that manages to function properly even where there are multiple users on the same connection. While choosing the Internet service provider for your business, you must first confirm what speed you are being offered and if your provider can offer the same speed even during peak periods.  


To avail the best internet and telecom services, you may look up for the Complete Solution packages by Genesystel, one of the most reliable and affordable hosted PBX providers in Australia has three varied packages, offering a diverse number of handsets from 10, 15, 20 and so forth, a choice of midband ethernet, Fibre 400 or Fibre 1000. There are variations in access to the SIP channels offered, the Enterprise-Grade Data Network, Hosted Avaya IP Office, the number of handsets with a once-off installation fee. All the packages offer unlimited calls; 2MB dedicated Enterprise Grade Voice Network, unlimited data, 4G Back Up for redundancy, hardware and software maintenance and dedicated account management. To make sure that you are not being overcharged or mislead by your internet service provider, you must get in touch with Genesystel, the hosted PBX providers in Australia for complete guidance and solutions to all your telecom related queries. 


Website: genesystel.com.au 


Importance of VoIP for your Business- How and Why You Must Use It 


Voice over Internet Protocol had been introduced for businesses as a replacement for traditional telephone lines. Business VoIP and SIP Trunks are gradually reducing the use of traditional telephone lines like PSTN and ISDN. With the rollout of NBN, business grade nbn in australia and other broadband infrastructure, business fibre internet providers in Australia have started to offer this powerful and flexible technology to its customers. SIP Trunks work towards improving the functionality and flexibility, being ideal for businesses of all sizes, unlike traditional telephone lines. 

If your business needs voice and data services, both in equal importance then you must reap the benefits of VoIP service. If you have not used it yet, read how you can do it now. 


  • Check your PBX Phone system- You must begin with confirming if your existing PBX phone system is IP (Internet Protocol) enabled or not. If you have your PBX phone system installed in the last 5 to 10 years, then it must be IP enabled. This implies that you can use your current PBX system with SIP trunks, which is an equivalent of business VoIP telephone lines. The PBX system may come with a facility to add specific cards like VoIP, which makes it a matter of only connecting and programming the required number of SIP trunks to be used as lines for calling. 


  • Get IP Handsets- You may get one or more IP phones for your business if you don’t use a PBX already. IP desk and cordless phone systems are easily programmable with SIP trunks to enable calls in and out. A Direct in-dial (DID) telephone number is allocated to a SIP trunk. In most of the cases, you can also port-in your existing number, after which all you would need to do is plug in the IP handset into the IP router.  


  • Upgrade to Hosted PBX- If your PBX is not compatible with IP telephony, it is advised to upgrade to Hosted PBX. The hosted PBX providers in Australia offer you the advantage of getting rid of installation of an entirely new system in your office premises. Hosted PBX requires only IP handsets, which are programmed with extension numbers and plugged into the broadband service.  


Along with how you may switch to VoIP for your business, you should also know why you must do it. The upgrade to Voice over Internet Protocol offers the following benefits to your business-  


  • SIP trunks offer a high level of service provision in comparison with traditional telephone lines, inclusive of ISDN, which is mainly delivered using the copper network.  
  • Business VoIP does not use any physical phone lines to install or relocate. It instead uses an existing broadband service to make and receive calls. All that you need to do is connect the phone system to a new broadband service.  
  • SIP trunks are the ideal solution to support all types of disaster recovery strategies. In case of power failures or other similar events, alternative routing automatically gets activated and calls get redirected to an alternative answering point, thereby ensuring complete redundancy. 
  • SIP trunks offer superior functionality across a variety of devices including PBX, IP desk phones, IP conference phones, mobile app or a softphone application. 
  • Also known as NBN phone lines, SIP trunks replace existing phone lines. They are also the fundamental components of most Unified Communication of IP Telephony technologies. You don’t need to upgrade or change when implementing new systems in your business. 

Business Voice over Internet Protocol comes with features, functions, and pricing that outclasses the traditional telephone lines including ISDN. If you are running a small to medium business, then you must consider upgrading your broadband connection, if you haven’t already. You may get in touch with Genesystel, one of the renowned Hosted PBX providers in Australia to reap the benefits of its 360-degree solutions to all the telecom needs of Voice, Data and Telephone systems of your business.  


Website: genesystel.com.au